FAQ
What makes Tasty Paws treats different from other dog treats?
Tasty Paws treats are made from 100% human-grade, Australian-sourced ingredients and crafted in-house on Sydney’s Northern Beaches. Unlike mass-produced options, we ensure every treat is fresh, nutritious, and free from artificial additives and preservatives.
How long will delivery take?
Our delicious treats are shipped Australia wide via Australia Post and are generally delivered within 1-3 business days. You'll receive an email with tracking details once your order ships out.
What are your delivery charges?
We offer free express shipping for orders over $199. For orders under $199 we charge a flat $15 shipping fee. We ship all parcels via Australia Post.
How do I manage my subscription?
To manage your subscription simply create an account via the main menu. Once created, open your account and click “Subscriptions” and then click your subscription. You’ll then be able to pause, cancel, skip your next order or edit delivery and payment details.
Subscriptions
You asked and we listened! We’re delighted to announce that we now offer monthly subscriptions for all our products. Subscribing takes the hassle out of reordering and can save you with a discount on each order. Subscriptions can be cancelled free of charge at any time and are subject to our 100% customer satisfaction refund policy.
Are your treats suitable for puppies?
Our treats are a great choice for puppies. All of our treats can easily be broken into smaller pieces to suit pups of all sizes.
Which payment methods do you accept?
We accept all major credit cards, Apple Pay and Google Pay.
How can I request a refund?
We will provide a full refund if you or your dog are not 100% happy with our products. Simply get in touch via our Contact page.
Are Tasty Paws treats suitable for all dog breeds?
Yes, our treats are made for dogs of all sizes and breeds, including sensitive tummies. With a variety of protein options such as chicken, kangaroo, beef, and pork, there’s something to suit every pup’s preferences and dietary needs.
Are your treats free from artificial ingredients?
Absolutely! Tasty Paws treats are made with only pure, natural ingredients, with no fillers, grains, or artificial additives. You can trust that our treats are free from harmful preservatives and chemicals.
How are your treats made?
All of our treats are made fresh, in-house, right here in Sydney. We use a gentle dehydration process to lock in nutrients and preserve the natural flavours, ensuring every bite is as nutritious as it is delicious.
What types of meat do you use in your treats?
We offer a wide range of protein-rich treats, including chicken, kangaroo, beef, and pork. All meats are ethically sourced from restaurant grade suppliers in Sydney, high-quality, and free-range to ensure the best for your furry friend.
How should I store Tasty Paws treats?
To keep your treats as fresh as possible, store them in a cool, dry place. For added freshness we recommend all treats are kept in the refrigerator.
Can I use Tasty Paws treats for training?
Absolutely! Our treats are perfect for training due to their high-quality ingredients and appealing taste. Whether you’re rewarding good behavior or just treating your dog, our treats are an excellent choice.
How often should I give my dog Tasty Paws treats?
Tasty Paws treats are intended for intermittent or supplemental feeding. Always ensure fresh water is available and adjust your dog’s regular diet to accommodate the treats.
Do you offer free shipping?
Yes! We offer free shipping on orders over $99, so you can enjoy premium, fresh dog treats delivered right to your door at no extra cost.
Wholesale inquiries
If you’re a retailer interested in stocking our products we’d love to hear from you. Simply send us a message on our Contact page and one of the team will be in touch shortly.